DaikinCertified dealer · Warranty service agent

Daikin warranty

Daikin Warranty Service without the queue

When Daikin needs a warranty repair done in Sydney, JED is who they send. You can book us directly.

  • Daikin & Haier Certified Dealer
  • 10-Year Workmanship Warranty
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  • 25+ Years Experience Combined

Here is the part most people do not know. When you log a warranty fault with Daikin, Daikin does not have its own vans — it dispatches the job to an appointed warranty service agent in your area. In our service area, that agent is JED Air Conditioning. Going through the manufacturer’s queue can add weeks to the same visit; booking us directly gets the same authorised technician, the same genuine parts and the same warranty coverage, sooner.

This page explains what the Daikin manufacturer warranty covers, how a warranty repair is handled, and how JED’s own 10-year workmanship warranty fits alongside it.

How a Daikin warranty repair is handled

Two routes to the same technician. One is shorter.

  1. 1

    You notice a fault

    Not cooling, a controller code, a noise, a leak. Note the model and serial number from the sticker on the indoor unit.

  2. 2

    Book JED directly

    Call or use the form and tell us it is a Daikin under warranty. We confirm the warranty status from the serial number and book the visit — no manufacturer call centre, no waiting for a job to be allocated.

  3. 3

    Authorised diagnosis

    A manufacturer-trained technician confirms the fault and whether it is covered. Component failures under the warranty period are; damage, neglect and installation by an unauthorised installer are the usual exclusions.

  4. 4

    Repair with genuine parts

    Covered repairs are completed under Daikin’s warranty with genuine parts. If a part must be ordered, we tell you the lead time — and we chase it, because we deal with Daikin Australia every week.

  5. 5

    The record stays with Daikin

    The repair is logged as an authorised warranty repair, so your warranty history is complete and the unit’s coverage continues as normal.

Two warranties, no gap between them

A Daikin installed by JED is covered twice — by the manufacturer for the equipment and by us for the installation.

FactorDaikin manufacturer warrantyJED 10-year workmanship warranty
CoversThe equipment — compressor, coils, fans, boards, sensorsThe installation — pipework, brackets, drains, electrical connections, sealing, commissioning
TermCurrently five years parts and labour on most residential split and ducted rangesTen years from the date of installation
ConditionsInstalled by an authorised installer, maintained as recommendedInstalled by JED; serviced at reasonable intervals
Who does the workA Daikin-appointed warranty agent — in our area, JEDJED
How to claimBook JED directly, or via Daikin who dispatch to usCall us

What Daikin warranty generally covers — and does not

The specifics are in Daikin Australia’s warranty terms for your model; this is the pattern we see on real claims.

  • Covered: component failures in normal use — compressor, PCB, fan motor, sensors, reversing valve, factory refrigerant leaks
  • Covered: labour to diagnose and replace a covered component, when done by an appointed agent
  • Usually not covered: damage from storms, power surges, pests, corrosion in unprotected coastal positions, or physical impact
  • Usually not covered: faults caused by a non-authorised installation, incorrect sizing, or the system not being maintained
  • Not covered: consumables and cleaning — filters, coil cleans, drain blockages from lack of servicing
  • Not covered by Daikin, covered by JED: anything that is the installation’s fault rather than the equipment’s

Bought your Daikin somewhere else? Still call us.

Daikin dispatches warranty work by area, not by the original installer. If your Daikin is under warranty and in our service area, JED is the agent who would be sent — you do not need to go back to whoever installed it.

Check your suburb

Daikin work near you

The same certified dealer and warranty agent across 116 Sydney suburbs. A few we are in most weeks:

Warranty — common questions

Do I have to go through Daikin to make a warranty claim?

No. You can book the appointed warranty agent directly. In our Sydney service area that is JED — we verify warranty status from the serial number and carry out the repair as an authorised Daikin warranty repair. Going through Daikin’s call centre ends at the same technician, after the job is allocated.

How long is the Daikin warranty on a split system in Australia?

Daikin currently provides a five-year parts and labour warranty on most residential split and ducted systems when installed by an authorised installer and maintained as recommended. Check the terms for your specific model; commercial and light-commercial ranges can differ.

Does the Daikin warranty cover labour?

Yes — Daikin’s residential warranty covers both parts and the labour to fit them, provided the work is done by an appointed warranty agent. That is why you cannot use any technician and claim the labour back.

What voids a Daikin warranty?

The common ones are installation by someone who is not an authorised installer, an install that does not meet Daikin’s specification, no service history, non-genuine parts, and damage from external causes such as storms, surges or corrosion. Installing and servicing through a certified dealer and agent avoids all of the first four.

Is the JED 10-year workmanship warranty the same as the Daikin warranty?

No, and that is the point. Daikin warrants the equipment; JED warrants the installation for ten years. Between the two there is no gap where a fault is nobody’s responsibility.

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Book a Daikin warranty repair

Tell us it’s a Daikin under warranty and the symptom. We’ll verify coverage from the serial number and confirm a time.

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